Program Manager • Mid-Level

Who you are

You have 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles — you understand the intricacies of Go-To-Market processes and can effectively partner with Sales teams to drive results. Your background equips you with a solid understanding of key Sales roles and the metrics that matter for success in a revenue-focused environment.

You are skilled in designing and delivering structured enablement programs — your experience allows you to tailor initiatives that empower various roles within the organization, including Sales, Solution Engineering, Customer Experience, and Partner Management. You thrive in collaborative settings, working closely with cross-functional teams to achieve company-wide enablement goals.

Your analytical mindset enables you to utilize KPIs, dashboards, and feedback loops to optimize enablement outcomes — you are comfortable measuring performance and making data-driven decisions to enhance the effectiveness of training programs. You are also adept at facilitating both in-person and virtual training sessions, ensuring that all team members are equipped with the knowledge and skills they need to excel.

You possess strong communication and leadership skills — your ability to engage with diverse teams and stakeholders fosters a culture of continuous improvement and learning. You are passionate about driving field readiness and supporting strong leadership across both pre- and post-sales activities.

Desirable

Experience in a fast-paced, high-impact Enablement team is a plus — you understand the importance of agility and adaptability in a rapidly changing environment. Familiarity with Sales Readiness tools and content management best practices will further enhance your ability to contribute effectively to the team.

What you'll do

As a Field Enablement Program Manager at Contentful, you will play a pivotal role in building and delivering programs that empower our Go-To-Market teams. Your mission is to drive field readiness through structured, impactful enablement initiatives that boost knowledge and refine skills across various teams. You will partner closely with Sales and broader Field leadership to strengthen core Sales capabilities and drive revenue growth.

You will own the design and delivery of structured enablement programs tailored to the needs of Sales, Solution Engineering, Customer Experience, and Partner Manager roles. This involves collaborating with cross-functional teams, including Marketing, Finance, People, and Operations, to support company-wide enablement goals. You will contribute to measurable performance by utilizing KPIs, dashboards, and feedback loops to optimize enablement outcomes.

In this role, you will act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration. Your efforts will ensure alignment with Sales Readiness tools and learning pathways, fostering a culture of continuous learning and improvement within the organization.

What we offer

At Contentful, we offer a collaborative and innovative work environment where you can make a significant impact. You will have the opportunity to work with talented professionals across various teams, contributing to the overall success of the organization. We value continuous learning and provide resources to support your professional development.

We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be just what we need to enhance our Enablement initiatives. Join us in shaping the future of our Go-To-Market strategies and driving success across our teams.