About BitMEX
Maximize your crypto trading potential with BitMEX
Key Highlights
- Founded in 2014, specializing in crypto derivatives
- Headquartered in Vancouver, British Columbia, Canada
- Offers up to 100x leverage for Bitcoin trading
- Supports a wide range of cryptocurrencies beyond Bitcoin
BitMEX, headquartered in Vancouver, British Columbia, is a leading cryptocurrency derivatives exchange that allows users to trade Bitcoin and other cryptocurrencies with leverage of up to 100x. The platform offers a range of products including Bitcoin futures and swaps, catering to both retail and i...
🎁 Benefits
BitMEX offers competitive compensation packages, including equity options, flexible remote work policies, and a generous PTO policy to support work-li...
🌟 Culture
BitMEX fosters a culture of innovation and agility, encouraging employees to take ownership of their projects while embracing a remote-friendly enviro...
Overview
BitMEX is hiring a Customer Support Specialist (Russian Speaker) to deliver industry-leading support for their crypto derivatives platform. You'll work in a global team environment, ensuring high standards of customer service. This role is suitable for entry-level candidates.
Job Description
Who you are
You are a dedicated individual with a passion for customer service and a strong command of the Russian language. You thrive in a collaborative environment and are eager to contribute to a team that values independence and mutual support. Your ability to communicate effectively and empathize with customers will help you excel in this role. You are adaptable and ready to learn about the cryptocurrency industry, ensuring you can assist customers with their inquiries and issues.
What you'll do
As a Customer Support Specialist at BitMEX, you will be responsible for providing exceptional support to our users around the clock. You will engage with customers through various channels, addressing their questions and concerns regarding our trading platform. Your role will involve troubleshooting issues, guiding users through the platform's features, and ensuring a seamless trading experience. You will collaborate with your team to uphold the high standards of service that BitMEX is known for, participating in team-building activities and contributing to a positive work culture.
What we offer
At BitMEX, you will be part of a dynamic team that values collaboration and growth. We offer a flexible remote working policy, allowing you to work from anywhere within the EMEA region. You will have the opportunity to choose your payment method, whether in fiat or cryptocurrency, giving you the freedom to manage your finances as you see fit. Join us and be part of a company that is revolutionizing the cryptocurrency trading experience.
Interested in this role?
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