Solutions Engineer • Senior

Who you are

You have a strong background in consulting or solutions architecture, particularly within the financial services sector — your experience has equipped you with the ability to understand complex customer needs and translate them into actionable solutions. You thrive in collaborative environments, working closely with sales and product teams to ensure customer success. Your communication skills are exceptional, allowing you to convey technical concepts to non-technical stakeholders effectively.

You are driven by a desire to help customers succeed and are comfortable navigating the challenges that come with pre-sales engagements. You understand the importance of building trust and rapport with clients, and you approach each interaction with empathy and professionalism. Your analytical mindset enables you to assess customer requirements and propose tailored solutions that align with their business objectives.

What you'll do

As a Senior Solutions Consultant at Braze, you will play a pivotal role in the sales process for our Financial Services segment. You will engage with prospective customers, providing them with insights into how Braze's solutions can address their unique challenges. Your expertise will guide customers through the evaluation process, ensuring they have a clear understanding of our product capabilities and best practices.

You will collaborate closely with the sales team to develop strategies that resonate with potential clients, leveraging your knowledge of the financial services industry to position Braze as a trusted partner. Your responsibilities will include conducting product demonstrations, preparing technical documentation, and participating in customer meetings to address any questions or concerns.

In addition to your pre-sales activities, you will contribute to the continuous improvement of our solutions by providing feedback to the product team based on customer interactions. Your insights will help shape the future direction of our offerings, ensuring they meet the evolving needs of the financial services market.

What we offer

At Braze, we foster a culture of collaboration and innovation, where every team member is encouraged to contribute their ideas and perspectives. We offer competitive compensation packages, including benefits that support your well-being and work-life balance. You will have the opportunity to work with a talented team that is passionate about making a difference in the industry, and you will be empowered to take ownership of your role and drive meaningful impact for our customers.