Solutions Engineer • Senior

Who you are

You have a strong background in consulting or solutions architecture, ideally within the financial services sector — your experience has equipped you with the ability to understand complex customer needs and translate them into actionable solutions. You are a trusted advisor who can build relationships with clients, ensuring their success with the product. Your communication skills are exceptional, allowing you to convey technical concepts to non-technical stakeholders effectively.

You thrive in a collaborative environment and enjoy working with cross-functional teams — your ability to champion teamwork and create harmony among diverse groups is key to your success. You are driven by a desire to solve challenges and are open to new perspectives, which helps you navigate the rapid growth and changes in the industry. You understand the importance of setting high standards for yourself and your team, and you are committed to continuous improvement.

What you'll do

As a Senior Solutions Consultant at Braze, you will play a critical role in the pre-sales process, working closely with the sales team to identify customer needs and demonstrate how Braze's solutions can meet those needs. You will leverage your extensive product knowledge to provide strategic insights and best practices to prospective clients, laying the groundwork for long-term partnerships. Your role will involve conducting product demonstrations, participating in customer meetings, and providing feedback to the product team based on customer interactions.

You will also be responsible for developing and maintaining strong relationships with key stakeholders within the financial services sector, ensuring that they are satisfied with the solutions provided. Your ability to understand the unique challenges faced by these clients will be essential in tailoring solutions that drive their success. You will collaborate with various teams within Braze to ensure that customer feedback is incorporated into product development, helping to shape the future of the product.

What we offer

At Braze, we foster a culture of collaboration and support, where your contributions are valued and recognized. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a passionate team that is dedicated to making a real impact in the industry, and you will have the autonomy to drive your initiatives forward. We encourage you to apply even if your experience doesn't match every requirement — we value diverse perspectives and are excited to meet you.