About Canonical
Empowering the world with open-source software
Key Highlights
- Developers of Ubuntu, used by millions globally
- Headquartered in London with a remote-first policy
- Serves enterprise clients like Google and Microsoft
- Privately held with significant funding from various investors
Canonical Ltd., headquartered in London, is the driving force behind Ubuntu, one of the world's most popular open-source operating systems. With a focus on cloud computing, IoT, and container orchestration, Canonical serves a diverse range of clients, including major enterprises like Google and Micr...
🎁 Benefits
Canonical offers competitive salaries, equity options, generous PTO policies, and a remote-first work environment, allowing employees to work from any...
🌟 Culture
Canonical promotes a remote-friendly culture that values open-source contributions and encourages innovation. The company emphasizes transparency and ...
Overview
Canonical is hiring a Graduate Customer Success Manager to enhance customer experiences and facilitate product adoption. You'll work closely with customers to ensure they achieve their objectives using Canonical's offerings. This role is ideal for those starting their career in customer success.
Job Description
Who you are
You are an entry-level professional eager to start your career in customer success. You possess strong interpersonal skills and a desire to build trust with customers, ensuring they have the best experience with Canonical's products. You understand the importance of aligning customer objectives with the company's offerings and are ready to learn how to navigate complex customer needs. You are adaptable and willing to collaborate with various teams to enhance customer satisfaction and retention.
What you'll do
As a Graduate Customer Success Manager, you will focus on supporting customers by understanding their objectives and helping them navigate Canonical's extensive product portfolio. You will assist in onboarding new users, ensuring they realize the value of Canonical's offerings. Your role will involve problem-solving and facilitating communication between customers and internal teams to address any challenges they face. You will also participate in campaigns aimed at identifying and nurturing future champions of Canonical products, contributing to the overall success of the customer success team.
What we offer
Canonical provides a unique opportunity to gain insights into the world of digital business while working in a diverse and inclusive environment. You will be part of a growing team that values collaboration and innovation, with opportunities for professional development as you advance in your career. Canonical is committed to fostering a workplace free from discrimination, ensuring that all employees feel valued and respected.
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