About CarGurus
The smarter way to buy and sell cars
Key Highlights
- Over 5 million car listings available for comparison
- Founded in 2006 and headquartered in Cambridge, MA
- $150 million+ raised in funding from investors like Accel Partners
- Serves millions of users monthly, connecting buyers and sellers
CarGurus, headquartered in Cambridge, Massachusetts, is a leading automotive research and shopping platform that helps users compare over 5 million listings for new and used cars. Founded in 2006, CarGurus has raised over $150 million in funding and serves millions of monthly users, connecting them ...
🎁 Benefits
CarGurus offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit f...
🌟 Culture
CarGurus fosters a data-driven culture that prioritizes transparency and customer satisfaction. The company values innovation and encourages employees...
Overview
CarGurus is seeking an Entry-Level Account Manager to lead the success, retention, and growth of their book of business. You'll work closely with dealer partners and internal stakeholders to provide consultative performance analysis and technical support.
Job Description
Who you are
You are an enthusiastic individual eager to start your career in account management. You possess strong interpersonal skills that allow you to build positive relationships with both internal teams and external partners. You are detail-oriented and have a knack for analyzing performance metrics to ensure customer satisfaction. You thrive in a collaborative environment and are excited about contributing to a people-first culture that values kindness and innovation. You understand the importance of communication and are ready to engage with dealer partners to provide them with the support they need.
Desirable
While not required, any experience in customer service or account management would be beneficial. Familiarity with the automotive industry or marketplace dynamics could give you an edge in understanding the needs of our dealer partners. A willingness to learn and adapt in a fast-paced environment is essential.
What you'll do
As an Account Manager at CarGurus, you will be the primary contact for a portfolio of dealer partners. Your role will involve guiding these partners through the customer lifecycle, ensuring they receive the maximum value from our products and services. You will conduct performance analyses to identify areas for improvement and growth, providing consultative support to enhance their experience with CarGurus. You will collaborate closely with Account Executives to align on strategies that drive success for your dealers. Your ability to communicate effectively will be key in fostering strong relationships and ensuring retention. You will also be responsible for addressing any technical support needs that arise, ensuring that dealers feel supported and valued throughout their journey with us.
What we offer
At CarGurus, we pride ourselves on our people-first culture that fosters collaboration and innovation. We offer a supportive environment where you can grow your career and develop your skills. You will have access to tools and resources that empower you to succeed in your role. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to transform the automotive marketplace and make a meaningful impact in the industry.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at CarGurus.
Similar Jobs You Might Like
Based on your interests and this role
Account Manager
CarGurus is seeking a Manager of Account Management to lead a growing team focused on onboarding success and dealer engagement. This role emphasizes talent development and driving business outcomes in the automotive marketplace.
Account Manager
LogRocket is hiring an Account Manager to enhance user experience for product managers and developers. You'll work with a team focused on providing insights into customer interactions with web applications. This position requires strong communication and relationship-building skills.
Account Manager
TravelPerk is hiring a Manager of Account Management to lead strategic account management and hands-on sales efforts. This role requires strong leadership and account management skills.
Account Manager
Uber is hiring an Account Manager to manage relationships with SMB restaurant partners on the Uber Eats platform. You'll focus on retention and revenue growth through effective communication and relationship management. This role requires at least 3 years of experience in sales or account management.
Account Manager
Harmonic is seeking an Account Manager to manage relationships with around 80 clients post-sale. You'll be responsible for onboarding, upselling, and renewals, ensuring exceptional customer support. This role requires strong customer obsession and product knowledge.