About LogRocket
Frontend monitoring for seamless user experiences
Key Highlights
- 10,000+ clients including Airbnb, Bloomberg, and Ikea
- $55 million raised in Series B funding
- Headquartered in Boston, MA with 501-1000 employees
- Launched Conditional Recording for precise mobile app monitoring in 2022
LogRocket is a leading provider of frontend monitoring and product analytics, headquartered in the Financial District of Boston, MA. With over 10,000 clients including Airbnb, Bloomberg, and Ikea, LogRocket helps developers swiftly identify bugs and UX issues, enhancing software experiences. The com...
π Benefits
LogRocket offers stock options, robust health, dental, and vision coverage, unlimited PTO, three months of fully-paid parental leave, and a yearly lea...
π Culture
LogRocket fosters a culture focused on efficiency and innovation in software development. The company emphasizes collaboration through social activiti...
Overview
LogRocket is hiring an Account Manager to enhance user experience for product managers and developers. You'll work with a team focused on providing insights into customer interactions with web applications. This position requires strong communication and relationship-building skills.
Job Description
Who you are
You have a strong background in account management and a passion for improving user experiences. You understand the challenges faced by product managers and developers, and you are eager to help them gain insights into their customers' interactions with web applications. Your communication skills are top-notch, allowing you to build strong relationships with clients and understand their needs deeply.
You thrive in collaborative environments and enjoy working with cross-functional teams to deliver exceptional service. You are proactive in identifying opportunities for improvement and are committed to helping clients achieve their goals. You have a keen interest in technology and how it can be leveraged to enhance user experiences.
What you'll do
As an Account Manager at LogRocket, you will be responsible for managing relationships with our clients, ensuring they receive maximum value from our platform. You will work closely with product managers and developers to understand their needs and provide tailored solutions that enhance their user experience. Your role will involve regular communication with clients to gather feedback and identify areas for improvement.
You will collaborate with internal teams to ensure that client needs are met and that they are informed about new features and updates. You will also play a key role in onboarding new clients, guiding them through the setup process, and ensuring they are equipped to use our platform effectively. Your insights will help shape the future of our product as you relay client feedback to the development team.
What we offer
LogRocket offers a dynamic work environment where you can make a significant impact on our clients' success. We provide opportunities for professional growth and development, as well as a supportive team culture. You will be part of a mission-driven company focused on improving the user experience on the web. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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