About CarTrawler
Empowering travel brands with mobility solutions
Key Highlights
- Headquartered in Farranboley, Dublin, Ireland
- $117 million in funding to support growth
- Partners with major brands like United Airlines and Uber
- 201-500 employees with a focus on diversity and inclusion
CarTrawler is a leading B2B marketplace for car rental and mobility solutions, headquartered in Farranboley, Dublin, Ireland. The company partners with major travel brands like United Airlines, easyJet, and Uber to enhance customer experiences and drive revenue. With $117 million in funding, CarTraw...
🎁 Benefits
Employees enjoy 25 days of annual leave plus company days, a hybrid working model, and unique perks like 'Friday Unplugged' for mental health. Additio...
🌟 Culture
CarTrawler fosters a culture of innovation and adaptability, focusing on building strong partnerships within the travel industry. The company emphasiz...
Customer Operations • Mid-Level
Overview
CarTrawler is hiring a Partner & Supplier Experience Manager to enhance operational partner experiences. You'll work cross-functionally to identify and resolve partner pain points, ensuring seamless interactions. This role requires strong collaboration skills and a focus on relationship management.
Job Description
Who you are
You have a strong background in managing partner and supplier relationships, with a focus on operational excellence. Your experience in identifying and resolving issues proactively allows you to enhance the partner experience effectively. You thrive in collaborative environments, working cross-functionally to ensure that every partner interaction is seamless and positive.
You understand the importance of data-driven decision-making and are comfortable analyzing partner feedback to drive improvements. Your ability to communicate effectively with various stakeholders ensures that you can coordinate actions that address partner pain points and strengthen long-term relationships.
What you'll do
In this role, you will own the operational partner experience across key touchpoints, ensuring that issues are identified early and resolved effectively. You will work closely with different teams to turn partner pain points into coordinated actions that improve journeys and reduce friction. Your focus will be on enhancing the overall experience for partners and suppliers, ensuring that their needs are met and that they feel valued.
You will be responsible for developing strategies to improve partner engagement and satisfaction, leveraging feedback to inform your approach. Collaborating with cross-functional teams, you will implement initiatives that enhance the operational processes related to partner interactions. Your role will be pivotal in fostering strong relationships with partners, ensuring that they have a positive experience throughout their journey with CarTrawler.
What we offer
At CarTrawler, you will be part of a culture built on curiosity and collaboration, where every idea counts. We offer a dynamic work environment that encourages innovation and creativity. You will have the opportunity to make a significant impact on the partner experience, contributing to the overall success of the company. We value our employees and provide opportunities for professional growth and development, ensuring that you can advance your career while making a difference in the travel tech industry.
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