Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with a diverse range of individuals. You are adaptable and can handle various situations with a positive attitude, always aiming to bring happiness to the car-buying process. You understand the importance of teamwork and are eager to collaborate with your colleagues to achieve common goals. You are committed to personal growth and are excited about the opportunities for advancement within the company.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a positive experience from start to finish. Your role will involve addressing customer inquiries, resolving issues, and providing information about our services. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. Your shifts will vary, requiring flexibility to work different hours, including weekends. You will be part of a dynamic team that values collaboration and customer satisfaction.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can progress in your earnings through our performance-based Careers Not Jobs program, which provides merit opportunities every 90 days. We believe in investing in our team members’ success, providing a supportive environment where you can grow and thrive. You will also enjoy benefits that contribute to your overall well-being and job satisfaction. Join us in transforming the car-buying experience and making a positive impact in our community.