Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of creating a positive experience for customers and are excited to be part of a team that is reintroducing happiness into the car-buying process. You are available to work flexible hours, including weekends, and are ready to embrace the 'Hauler-Life' with enthusiasm.

You possess a valid driver's license and are at least 21 years of age, ensuring you meet the necessary requirements for this role. You can read, write, speak, and understand English, which is essential for effective communication with customers and team members. You are eager to grow your career with Carvana, a company that values its team members and invests in their success.

What you'll do

As a Customer Service Delivery Driver, you will be responsible for delivering vehicles to customers' driveways, ensuring a seamless and enjoyable experience. You will engage with customers in a friendly and professional manner, addressing any questions or concerns they may have. Your role will involve not only delivering cars but also representing Carvana in the local community, helping to build a positive brand image.

You will work flexible shifts, which may include early mornings, evenings, and weekends, as you help meet the needs of our customers. Your commitment to customer satisfaction will be key in driving the success of our operations. You will also have opportunities to participate in performance-based incentive programs, allowing you to increase your earnings based on your contributions and success.

What we offer

Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $22/hr within your first year. We believe in investing in our team members' success, providing a supportive environment where you can thrive.

In addition to competitive pay, we offer various benefits and perks designed to support your career development and overall well-being. You will be part of a dynamic team that values collaboration and community engagement, making a meaningful impact in the lives of our customers. Join us at Carvana and help us transform the car-buying experience.