Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of building relationships and creating positive experiences for customers. Your communication skills are top-notch, allowing you to engage effectively with a diverse range of individuals. You thrive in a fast-paced environment and are adaptable to changing situations, ensuring that customer needs are met promptly and efficiently. You are a team player who enjoys collaborating with others to achieve common goals and enhance the overall customer experience. You are committed to continuous improvement and are eager to learn and grow within the company.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless and enjoyable experience. Your role will involve addressing customer inquiries, providing information about our services, and resolving any issues that may arise. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. Your shift will require flexibility, as you will be available to work various hours throughout the week, including weekends. You will be part of a dynamic team that values your contributions and supports your growth.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with significant growth opportunities based on performance. You can expect to see your earnings increase as you progress through our performance-based Careers Not Jobs program, which provides merit opportunities every 90 days. We believe in investing in our team members’ success, providing you with the tools and support needed to thrive in your role. Additionally, you will enjoy a collaborative work environment where your efforts are recognized and rewarded. Join us in transforming the car-buying experience and making a positive impact in the community.