Account Manager • Mid-Level

Who you are

You have a strong background in account management, with a proven track record of maintaining and growing client relationships. Your exceptional communication skills allow you to effectively engage with clients and understand their business needs. You possess a deep understanding of the fintech industry and are adept at providing strategic solutions that align with client objectives. Your negotiation skills are top-notch, enabling you to drive revenue growth through upselling and cross-selling opportunities. You thrive in a client-facing role and are passionate about ensuring client satisfaction.

What you'll do

As a Strategic Account Manager at Caseware, you will be the primary point of contact for key clients, responsible for understanding their business needs and providing tailored solutions. You will work closely with clients to identify opportunities for expansion and new business, driving revenue growth through strategic initiatives. Your role will involve regular communication with clients to ensure their satisfaction and to address any concerns they may have. You will collaborate with internal teams to deliver exceptional service and support to clients, ensuring that Caseware's cloud solutions meet their needs effectively. Your ability to analyze client feedback and market trends will be crucial in shaping the direction of your accounts and identifying new opportunities for growth.

What we offer

Caseware offers a full-time, permanent position with the flexibility of remote work for applicants residing in the US. You will be part of a dynamic team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in shaping the future of the audit and accounting software industry.