Solutions Engineer • Senior

Who you are

You have a strong background in technical sales or solutions engineering, ideally with 5+ years of experience in a customer-facing role. You excel at building relationships with technical buyers and understand the nuances of their needs. Your communication skills are top-notch, allowing you to convey complex technical concepts in an accessible manner. You are a problem solver at heart, always looking for ways to improve processes and enhance customer satisfaction. You thrive in collaborative environments and enjoy working closely with sales teams to drive success. You are committed to continuous learning and development, eager to stay updated on industry trends and technologies.

What you'll do

In this role, you will work within a high-profile pursuit team dedicated to strategic accounts, collaborating closely with account executives. You will be responsible for building and maintaining long-term technical relationships with key stakeholders, ensuring they understand the value of Cloudflare's solutions. You will conduct technical presentations and demonstrations, showcasing how Cloudflare can address their specific challenges. You will also gather feedback from customers to inform product development and improve service offerings. Your role will involve troubleshooting and resolving technical issues, acting as a liaison between customers and internal teams. You will participate in strategic planning sessions to align customer needs with Cloudflare's capabilities, contributing to the overall success of the organization.

What we offer

Cloudflare offers a dynamic work environment where innovation and collaboration are encouraged. You will have access to ongoing training and development opportunities to enhance your skills and advance your career. The company values diversity and inclusion, fostering a culture where everyone can thrive. You will be part of a mission-driven organization focused on building a better Internet, with the chance to make a significant impact on customers' success. Competitive compensation and benefits packages are provided, along with flexible work arrangements to support work-life balance.