Solutions Engineer • Senior

Who you are

You have a strong background in technical sales and solution engineering, with at least 5 years of experience in a customer-facing role. You possess a deep understanding of Cloudflare's products and services, and you can effectively communicate their value to diverse audiences. Your ability to empathize with customers allows you to tailor solutions that meet their specific needs, ensuring a seamless integration of technology into their operations.

You are a proactive problem solver who thrives in collaborative environments. You enjoy working closely with sales teams and customers to identify challenges and develop innovative solutions. Your technical expertise is complemented by excellent communication skills, enabling you to articulate complex concepts in a clear and engaging manner.

You are committed to continuous learning and professional development, always seeking to expand your knowledge of the latest technologies and industry trends. You understand the importance of building strong relationships with clients and are dedicated to providing exceptional service throughout the sales process.

Desirable

Experience with networking technologies and security solutions is a plus. Familiarity with cloud services and infrastructure will enhance your ability to engage with clients effectively. A background in software development or IT operations can also be beneficial in understanding customer requirements and challenges.

What you'll do

As a Senior Solutions Engineer at Cloudflare, you will play a pivotal role in the pre-sales process, working closely with the sales team to understand customer needs and design tailored solutions. You will conduct technical presentations and demonstrations, showcasing the capabilities of Cloudflare's products to potential clients. Your expertise will help guide customers through the implementation process, ensuring they derive maximum value from our solutions.

You will collaborate with cross-functional teams, including product management and engineering, to provide feedback on customer requirements and contribute to the development of new features. Your insights will help shape the future of Cloudflare's offerings, ensuring they remain competitive and aligned with market demands.

In addition to technical responsibilities, you will also mentor junior team members, sharing your knowledge and experience to help them grow in their roles. You will be an advocate for customer success, ensuring that clients are satisfied with their solutions and addressing any concerns that may arise post-implementation.

What we offer

At Cloudflare, we foster a culture of innovation and inclusivity. You will have the opportunity to work with a diverse team of talented professionals who are passionate about building a better Internet. We offer competitive compensation and benefits, including flexible work arrangements to support your work-life balance. You will also have access to ongoing training and development opportunities to help you advance your career.

Join us in our mission to protect and accelerate the Internet for millions of users worldwide. Your contributions will have a direct impact on our customers' success and the overall performance of their online properties. We encourage you to apply even if your experience doesn't match every requirement — your potential and willingness to learn are what matter most.