Solutions Engineer • Senior

Who you are

You have 5+ years of experience in a customer-facing technical role, ideally in a solutions engineering or pre-sales capacity — you've successfully engaged with clients to understand their needs and deliver tailored solutions that drive business value. Your strong communication skills allow you to articulate complex technical concepts to both technical and non-technical stakeholders, ensuring everyone is aligned on project goals.

You possess a deep understanding of Cloudflare's products and services — you can confidently discuss how they can be leveraged to enhance performance, security, and reliability for various internet applications. Your problem-solving skills enable you to quickly identify challenges and propose effective solutions that meet customer requirements.

You thrive in collaborative environments — you enjoy working alongside sales, product, and engineering teams to develop comprehensive strategies that address customer pain points. Your ability to build strong relationships with clients fosters trust and encourages long-term partnerships.

Desirable

Experience with cloud computing technologies and internet security solutions is a plus — you understand the competitive landscape and can position Cloudflare's offerings effectively against competitors. Familiarity with networking concepts and protocols will help you engage more deeply with technical discussions.

What you'll do

As a Senior Solutions Engineer at Cloudflare, you will be responsible for the technical sale of our solution portfolio to major accounts. You will engage with clients to understand their unique challenges and design fit-for-purpose solutions that maximize business value. Your role will involve conducting product demonstrations, responding to technical inquiries, and collaborating with sales teams to develop winning proposals.

You will work closely with customers to create adoption roadmaps that ensure successful implementation and integration of Cloudflare's services into their existing infrastructure. Your technical expertise will be crucial in guiding clients through the onboarding process, addressing any concerns, and providing ongoing support to ensure satisfaction.

In addition to direct customer engagement, you will collaborate with product management and engineering teams to provide feedback on customer needs and help shape the future of Cloudflare's offerings. Your insights will contribute to product enhancements and new feature development, ensuring we remain at the forefront of the industry.

What we offer

At Cloudflare, we are committed to building a diverse and inclusive team. We offer competitive compensation packages, including salary and benefits, and a supportive work environment that encourages professional growth. You will have the opportunity to work with cutting-edge technologies and make a significant impact on the internet landscape.

Join us in our mission to help build a better Internet — your contributions will play a vital role in shaping the future of our services and the success of our clients.