Solutions Engineer • Senior

Who you are

You have a strong background in solutions engineering, with at least 5 years of experience in a technical sales role. Your ability to communicate complex technical concepts to non-technical stakeholders sets you apart, and you thrive in collaborative environments where you can work closely with sales and engineering teams. You are passionate about technology and have a deep understanding of internet applications and network security, which allows you to provide tailored solutions that meet customer needs.

Your experience includes working with diverse clients, from small businesses to large enterprises, and you understand the unique challenges they face in adopting new technologies. You are a problem solver at heart, always looking for ways to enhance customer satisfaction and drive business value through innovative solutions. You are committed to continuous learning and development, eager to stay updated on the latest trends in the tech industry.

Desirable

Experience with Cloudflare products is a plus, as is familiarity with competitive solutions in the market. You may also have a background in networking, cybersecurity, or cloud services, which would further enhance your ability to engage with clients effectively. A proven track record of exceeding sales targets and contributing to team success will make you an ideal candidate for this role.

What you'll do

In this role, you will be responsible for the technical aspects of the sales process, ensuring that customers understand the value of Cloudflare's solutions. You will work closely with the sales team to identify customer needs and design fit-for-purpose solutions that align with their business objectives. Your role will involve conducting product demonstrations, creating technical presentations, and responding to RFPs with detailed technical documentation.

You will also collaborate with the engineering team to ensure that the solutions you propose are feasible and can be implemented effectively. This includes providing feedback on product features and enhancements based on customer interactions. You will be a key point of contact for customers during the implementation phase, guiding them through the onboarding process and ensuring a smooth transition to Cloudflare's services.

Additionally, you will participate in training sessions and workshops to educate customers about best practices and maximize their use of Cloudflare's solutions. Your insights will help shape the future of our offerings, as you will be in a unique position to relay customer feedback to product management and engineering teams.

What we offer

At Cloudflare, we believe in fostering a diverse and inclusive workplace where everyone can thrive. We offer competitive compensation packages, including salary and benefits that reflect your skills and experience. You will have access to ongoing professional development opportunities, allowing you to grow your career while contributing to our mission of building a better Internet.

Our company culture emphasizes collaboration, innovation, and a commitment to customer success. You will be part of a dynamic team that values your input and encourages you to take initiative. We also provide flexible working arrangements, including hybrid options, to support work-life balance. Join us at Cloudflare and be part of a team that is making a significant impact in the tech industry.