Customer Support • Intern

Who you are

You are a strong communicator who enjoys technology and is eager to learn. You actively use the most up-to-date AI tools and AI agents as part of your work, keeping pace with CloudWalk’s speed and scale. You understand the importance of customer satisfaction and are committed to solving real problems for customers. You thrive in an environment where autonomy comes with responsibility, and you are ready to take ownership of your role.

What you'll do

As a Customer Support Engineer Intern at CloudWalk, you will go beyond answering tickets; you will understand real problems and solve them end to end. You will work closely with AI agents, which is a key direction for how our support operation continues to evolve. Your role will involve making sure customers leave more confident and capable, directly impacting their experience with our products. You will collaborate with various teams to ensure that customer feedback is integrated into our product development process, helping to improve our offerings.

What we offer

At CloudWalk, you will be part of a global financial technology company that is on a mission to increase access to financial services through technology. You will have the opportunity to work in a fast-paced environment where you can learn and grow. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset. You will gain hands-on experience in customer support and technology, setting a strong foundation for your future career.