Clutch

About Clutch

Transforming the used car buying experience in Canada

🏒 TechπŸ‘₯ 101-200 employeesπŸ“… Founded 2012πŸ“ Downtown Yonge East, Toronto, ONπŸ’° $137.5m⭐ 2.9
B2CMarketplaceCarsElectric VehiclesConsumer GoodseCommerce

Key Highlights

  • Headquartered in Downtown Yonge East, Toronto, ON
  • $137.5 million raised in Series D funding
  • Offers certified vehicles with home delivery and full Carfax reports
  • Competes closely with Canada Drives in the Canadian market

Clutch is a leading online used car sales platform based in Downtown Yonge East, Toronto, ON, specializing in delivering certified vehicles directly to Canadian consumers. With $137.5 million raised in Series D funding, Clutch offers a comprehensive shopping experience that includes vehicle delivery...

🎁 Benefits

Clutch offers health and dental benefits from day one, a learning stipend for employee growth, and a flexible unlimited time off policy to promote wor...

🌟 Culture

Clutch fosters a culture focused on transparency and customer satisfaction, aiming to simplify the traditionally complex used car buying process. The ...

Overview

Clutch is hiring a Retail Sales Representative to manage customer inquiries and conduct outreach to prospective buyers. This role is based in Mississauga and focuses on providing a seamless online car buying experience.

Job Description

Who you are

You are a driven individual with a passion for customer service and sales. You thrive in a fast-paced environment and enjoy engaging with customers to help them find the right vehicle. Your communication skills are top-notch, allowing you to respond promptly and professionally to customer inquiries. You are comfortable with both inbound and outbound communication, ensuring that every customer feels valued and supported throughout their car buying journey.

You have a keen interest in the automotive industry and are eager to learn about the various vehicles Clutch offers. You understand the importance of building relationships with customers and are committed to providing a hassle-free experience. Your ability to adapt to different customer needs and preferences makes you an ideal fit for this role.

What you'll do

As a Retail Sales Representative at Clutch, you will be the voice of our online car buying experience. You will manage inbound customer inquiries, responding to a high volume of calls, emails, and SMS messages with efficiency and care. Your role will involve conducting outbound outreach to prospective customers who have shown interest in purchasing a car, providing them with the information and support they need to make informed decisions.

You will work closely with the sales team to ensure that all customer needs are met and that they have a positive experience from start to finish. Your responsibilities will include following up with leads, answering questions about our services, and guiding customers through the buying process. You will play a crucial role in helping Clutch maintain its reputation as Canada’s largest online used car retailer.

What we offer

Clutch offers a dynamic work environment where you can grow your skills and make a significant impact. We provide comprehensive training to help you succeed in your role and support your professional development. Our team is dedicated to fostering an inclusive workplace where everyone has the opportunity to thrive. You will enjoy competitive pay and benefits, including health coverage starting from day one. Join us in reinventing the way people buy, sell, and own cars.

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