Solutions Engineer • Mid-Level

Who you are

You have a strong background in technical architecture and a proven ability to translate complex business needs into effective technical solutions. Your experience includes working closely with clients to understand their objectives and crafting tailored solutions that drive value. You are comfortable taking a hands-on approach to building customer demos and proof of concepts, showcasing the capabilities of AI systems. You thrive in collaborative environments, acting as a liaison between customers and product teams to ensure alignment and satisfaction. You understand the importance of diverse perspectives in building great products and are committed to fostering an inclusive culture. You are adaptable and can navigate the fast-paced nature of the tech industry while maintaining a focus on customer needs.

Desirable

Experience in the Defence and National Security sector is a plus, as is familiarity with AI technologies and their applications. You may have a background in software engineering or a related field, which enhances your ability to communicate effectively with technical teams. A passion for innovation and a desire to contribute to the advancement of AI in meaningful ways will set you apart.

What you'll do

In this role, you will take ownership of the technical relationship with customers, ensuring their needs are met and their expectations exceeded. You will collaborate with various stakeholders to gather requirements and translate them into actionable technical solutions. Your hands-on approach will involve building demos and proof of concepts that highlight the business value of Cohere's platform. You will serve as the voice of the customer, providing feedback to the product team to help shape future developments. You will also engage in strategic discussions with clients, helping them understand how AI can enhance their operations and decision-making processes. Your ability to communicate complex ideas clearly will be essential in fostering strong relationships with clients and internal teams alike.

What we offer

Cohere provides a supportive work environment that values mental health and well-being, offering benefits such as a parental leave top-up and personal enrichment opportunities. You will enjoy a flexible work arrangement, with options for remote work and access to offices in major cities. We prioritize work-life balance, providing generous vacation time to recharge and pursue personal interests. Join us in our mission to scale intelligence for humanity and be part of a team that is shaping the future of AI technology.