Operations & Strategy • Entry-Level

Who you are

As a recent graduate, you are eager to dive into the world of payment operations within the financial technology sector. You possess a strong analytical mindset and are excited about the opportunity to contribute to a team that is focused on delivering a best-in-class banking experience. Your educational background has equipped you with foundational knowledge in finance and technology, and you are ready to apply this in a practical setting. You are a problem solver at heart, always looking for ways to improve processes and enhance customer satisfaction.

You understand the importance of collaboration and communication in a team environment. You are comfortable working with various stakeholders and are keen to learn from experienced professionals in the field. Your adaptability and willingness to embrace new challenges will serve you well as you embark on your career in payment operations. You are committed to continuous learning and growth, eager to develop your skills in a fast-paced industry.

Desirable

While you may not have extensive experience, any internships or projects related to finance, operations, or customer service will be beneficial. Familiarity with payment systems or financial services will give you an edge as you start your career. A proactive attitude and a desire to learn will help you thrive in this role.

What you'll do

In this role, you will play a crucial part in scaling Column's payment operations function. You will assist in developing robust internal processes that ensure efficient handling of payment-related customer requests. Your responsibilities will include investigating and resolving issues across various payment methods, including ACH, wires, checks, international payments, Real Time Payments (RTP), and FedNow. You will work closely with internal teams to ensure that customer inquiries are addressed promptly and effectively.

You will have the opportunity to learn about the complexities of the banking supply chain and how different components interact within the financial technology ecosystem. As you gain experience, you will contribute to improving operational workflows and enhancing the overall customer experience. You will be encouraged to share your ideas and insights, helping to shape the future of payment operations at Column.

What we offer

At Column, you will be part of a dynamic team that is dedicated to transforming the financial services landscape. We offer a supportive environment where you can grow your skills and advance your career. You will have access to mentorship from industry veterans who have a wealth of experience in fintech and banking. We believe in fostering a culture of innovation and collaboration, where diverse ideas are valued and encouraged.

As a new graduate, you will have the chance to make a meaningful impact from day one. We are committed to your professional development and will provide you with the resources you need to succeed. Join us at Column and be part of a mission-driven company that is simplifying banking for builders and developers.