Client Success Manager • Mid-Level

Who you are

You are a results-oriented individual with a strong focus on customer satisfaction and relationship management. In your previous roles, you've demonstrated the ability to cultivate trust and act as a trusted advisor to clients, ensuring they receive the maximum value from the services provided. You understand the importance of proactive account management and are skilled at identifying opportunities for upselling and cross-selling products and services. Your communication skills are top-notch, allowing you to effectively engage with clients and address their needs promptly. You thrive in a hybrid work environment, balancing in-office collaboration with remote flexibility.

What you'll do

As a Client Success Manager at CompStak, you will play a critical role in supporting our customers in the commercial real estate industry. You will be responsible for providing daily support and guidance, ensuring that clients have a seamless experience with our platform. Your role will involve proactive account management, where you will identify opportunities for growth and promote customer satisfaction. You will work closely with clients to understand their needs and challenges, acting as their advocate within the company. Additionally, you will facilitate upsell and cross-sell opportunities, helping clients maximize the value of CompStak's products and services. Your efforts will contribute significantly to the overall success of our clients and the company.

What we offer

At CompStak, we are committed to revolutionizing the commercial real estate industry through transparency and accurate data. We offer a collaborative work environment where you can thrive and make a meaningful impact. Our hybrid work model allows for flexibility, with three days in the office and the option to work remotely. Join us and be part of a team that values innovation and customer success.