Business Operations • Mid-Level

Who you are

You have a strong background in data operations and management, with experience in overseeing data quality workflows, particularly in Salesforce. You understand the importance of data hygiene and have a keen eye for detail, ensuring that data remains clean, trusted, and actionable. You are a natural leader who enjoys coaching and guiding a team, fostering an environment of collaboration and support. Your ability to communicate effectively with global stakeholders across Sales, Marketing, and Operations teams is one of your key strengths. You thrive in a hands-on role that blends operational focus with team leadership, and you are passionate about driving data quality initiatives.

Desirable

Experience with data management tools such as DemandTools is a plus. Familiarity with ticketing systems and escalation processes will help you excel in this role. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on delivering high-quality results.

What you'll do

In this role, you will oversee daily data management tasks across Salesforce and related GTM systems. You will support record-level data hygiene, validation, and cleanup tasks, ensuring that all data is accurate and up-to-date. Handling ticket escalations will be a key part of your responsibilities, as you coordinate timely resolutions for urgent or complex data issues. You will execute bulk record updates and perform deduplication and field-level corrections to maintain data integrity. Your leadership will guide your team in delivering timely and accurate data support, and you will work closely with various stakeholders to keep data processes running smoothly.

What we offer

At Confluent, we pride ourselves on creating a collaborative and inclusive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a team that values diverse perspectives and encourages innovation. Join us in rewriting how data moves and what the world can do with it, and help us build a better future together.