Solution Architect • Senior

Who you are

You have a strong background in solution architecture, with at least 5 years of experience in a customer-facing role. Your expertise allows you to effectively communicate complex technical concepts to diverse audiences, including technologists, developers, and product teams. You thrive in collaborative environments and enjoy guiding teams through architecture definition and design. Your ability to synthesize customer insights into actionable recommendations is a key strength, enabling you to influence product direction and best practices. You are comfortable with occasional travel, as you understand the value of on-site engagements in building strong relationships with clients.

Desirable

Experience with digital agencies and a deep understanding of the Contentful platform will set you apart. Familiarity with various content management systems and digital experience platforms is a plus. You are proactive in keeping abreast of industry trends and product developments, which allows you to provide the most relevant advice and solutions to your clients.

What you'll do

As a Senior Solution Architect at Contentful, you will partner with international customers post-sale, helping them turn their ideas into scalable digital experiences. You will create and deliver technical enablement on product platform features, ensuring that customers are well-equipped to utilize the platform effectively. Your role will involve conducting customer discovery sessions to identify and propose comprehensive solution designs for complex business problems. You will facilitate collaborative workshops and lead technical and editorial training sessions, ensuring that teams are aligned and informed.

You will also maintain a foundational understanding of Contentful product developments, synthesizing these insights into best practices and enablement materials for customers. Your ability to create prototypes or code examples will facilitate customer onboarding and support ongoing projects. By bringing back insights from customer engagements, you will play a crucial role in shaping the future of Contentful's offerings, ensuring that they meet the evolving needs of organizations.

What we offer

At Contentful, you will be part of a dynamic team that values innovation and collaboration. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work with visionary brands and contribute to the creation of impactful digital experiences. Join us in our mission to empower organizations to build better digital products and experiences.