Customer Success • Lead

Who you are

You have a strong background in customer solutions and project management, with a proven track record of collaborating with sales teams to drive successful delivery projects. Your experience allows you to articulate complex methodologies and approaches clearly, ensuring that clients understand the value Coupa brings to their operations. You thrive in a collaborative culture, valuing transparency and teamwork as essential components of success. You are adept at challenging and shaping proposal estimates and plans, ensuring that all aspects of Coupa's contributions are well-defined and aligned with client expectations.

What you'll do

As a Customer Solution Partner Director at Coupa, you will play a pivotal role in the delivery of our innovative spend management solutions. You will work closely with sales teams to articulate Coupa's approach and methodology, emphasizing the importance of early value delivery in all projects. Your responsibilities will include assembling Coupa's contributions to proposals, which involves scoping, estimating, and costing to ensure that our clients receive the best possible service. You will also collaborate with partners to refine project plans and deliverables, ensuring that all stakeholders are aligned and informed throughout the process. Your strategic insights will help shape the direction of projects, driving efficiency and effectiveness in our client engagements.

What we offer

At Coupa, we offer a collaborative culture where your work has a global impact. You will be part of a team that values innovation and strives for excellence in all aspects of our operations. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us to make a measurable difference in the world of spend management and help businesses achieve greater efficiency and visibility in their operations.