About Coupang
Delivering convenience to millions in South Korea
Key Highlights
- Publicly traded on the NYSE under the ticker CPNG
- Valuation of approximately $60 billion post-IPO
- Over 17 million active customers using the platform
- Employs 1,000-5,000 people across various roles
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
🎁 Benefits
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
🌟 Culture
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Skills & Technologies
Overview
Coupang is hiring a Senior Fraud Analyst to manage payment fraud detection and response. You'll utilize data analysis and tools like Python and SQL to improve fraud prevention strategies. This role requires over 5 years of experience in financial or e-commerce sectors.
Job Description
Who you are
You hold a bachelor's degree and have at least 5 years of experience in the financial or e-commerce sectors, specifically in fraud detection systems (FDS) or anti-fraud operations. Your background includes a strong understanding of payment fraud regulations and the ability to communicate effectively across teams. You are skilled in data analysis and have experience managing operations to improve quality metrics. Your knowledge of FDS and related tools enables you to enhance fraud response capabilities effectively.
You have a proven track record in establishing and improving fraud detection systems, and you are adept at analyzing payment and operational data to identify areas for improvement. Your experience includes hands-on involvement in anti-fraud operations, where you have successfully collaborated with various departments to mitigate risks. You are also familiar with collecting and utilizing fraud-related intelligence to inform your strategies.
Desirable
You possess advanced data analysis skills, particularly in managing and improving operational processes. Experience in payment fraud or similar areas is a plus, as is proficiency in tools such as Python and SQL for data analysis. While not mandatory, the ability to communicate in English or other foreign languages is beneficial.
What you'll do
As a Senior Fraud Analyst at Coupang, you will lead the Payment Fraud Detection and Response team, focusing on preventing payment service abuse and fraudulent transactions. Your responsibilities will include managing the quality of anti-fraud operations and establishing metrics for continuous improvement. You will analyze payment data alongside operational data to uncover improvement points and enhance the usability of the fraud detection system.
You will oversee a 24x365 anti-fraud operation, ensuring that your team is well-supported and organized. Your role will involve establishing and executing detection systems for fraudulent activities and anomalies, collaborating closely with relevant departments to ensure a cohesive approach to fraud prevention. You will also be responsible for improving the capabilities of the fraud detection system, leveraging your expertise to implement effective strategies.
What we offer
Coupang offers a dynamic work environment where you can grow your expertise in the fintech sector. You will have the opportunity to work with cutting-edge technologies and contribute to innovative financial solutions that benefit both consumers and sellers. We value collaboration and encourage you to apply even if your experience doesn't match every requirement. Join us in making a significant impact in the world of payment solutions.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Coupang.
Similar Jobs You Might Like
Based on your interests and this role
Fraud Operations Analyst
TripActions is hiring a Senior Fraud Operations Analyst to join their Fraud Operations team. You'll review transactions, identify fraudulent activity, and perform customer verification. This role requires experience in operations and familiarity with fraud tools.
Fraud Operations Analyst
TripActions is hiring a Fraud Operations Analyst to support their fraud operations team. You'll review transactions, identify fraudulent activity, and perform customer verification. This role requires strong attention to detail and the ability to work in a fast-paced environment.
Fraud Operations
Stripe is hiring a Fraud Operations Associate to investigate fraudulent activities and support financial partner requirements. You'll work in Mexico City and leverage your knowledge of fraud schemes and prevention methods.
Fraud Operations
TripActions is seeking a Senior Manager of Fraud Operations to lead the development of a robust fraud defense ecosystem. You'll build processes and mentor a team while collaborating with cross-functional partners. This role requires experience in managing global teams and expertise in process optimization methodologies.
Fraud Analyst
Tala is hiring a Senior Fraud Analyst to leverage advanced technology and human creativity in combating fraud. You'll analyze data and provide insights that influence product development. This role requires strong analytical skills and experience in fraud detection.