About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Skills & Technologies
Overview
Cresta is hiring a Forward Deployed Engineering Intern to assist in developing AI agents and integrating them with external systems. You'll work with technologies like AI and APIs in a remote capacity from Canada.
Job Description
Who you are
You are an entry-level engineer with a keen interest in artificial intelligence and its applications in real-world scenarios. You have a foundational understanding of AI technologies and are eager to learn and grow in a fast-paced environment. Your curiosity drives you to explore how AI can enhance customer interactions and improve operational efficiency.
You possess basic programming skills and are familiar with APIs, which will help you in building and testing integrations between AI agents and external systems. You are detail-oriented and enjoy troubleshooting and optimizing performance, ensuring that the AI solutions you work on are effective and reliable.
What you'll do
As a Forward Deployed Engineering Intern at Cresta, you will assist in developing and configuring AI agents using the company's platform tools. You will help build and test integrations between AI agents and external systems, such as APIs or data sources, which is crucial for ensuring seamless functionality. Your role will also involve supporting performance tuning and troubleshooting of AI agents, allowing you to gain hands-on experience with AI systems in customer environments.
You will collaborate closely with the AI Agent team, contributing to the mission of creating state-of-the-art AI solutions that solve practical problems for customers. This internship will provide you with valuable insights into the deployment of AI technologies and the opportunity to work alongside experienced professionals in the field.
What we offer
Cresta offers a unique opportunity to be part of a team that is revolutionizing the workforce with AI. You will gain practical experience in a cutting-edge industry, working on projects that have a direct impact on customer interactions. The company fosters a culture of innovation and collaboration, encouraging you to share your ideas and contribute to the team's success. As an intern, you will have access to mentorship and resources that will help you develop your skills and advance your career in AI engineering.
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