About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Enterprise Sales • Lead
Overview
Cresta is seeking a Director of Enterprise Sales to lead a team of Account Executives focused on driving new enterprise business and expanding key accounts. This role requires strategic direction and coaching to align team performance with business outcomes.
Job Description
Who you are
You have a proven track record in enterprise sales leadership, with experience managing teams that drive significant revenue growth. Your strategic mindset allows you to develop and implement effective sales strategies that align with business objectives. You excel in coaching and mentoring sales professionals, helping them to achieve their targets and develop their skills. You understand the nuances of the contact center industry and are passionate about leveraging AI to enhance customer interactions. Your communication skills are top-notch, enabling you to build strong relationships with clients and stakeholders alike. You thrive in a fast-paced environment and are adept at navigating complex sales cycles.
What you'll do
As the Director of Enterprise Sales at Cresta, you will lead a team of Enterprise Account Executives, providing them with the strategic direction and support they need to succeed. You will be responsible for driving new business opportunities and expanding existing accounts, ensuring that your team meets and exceeds their sales targets. You will collaborate closely with other departments, including marketing and product development, to align sales strategies with overall company goals. Your role will involve analyzing market trends and customer feedback to refine sales approaches and identify new opportunities for growth. You will also play a key role in developing training programs to enhance the skills of your team members, fostering a culture of continuous improvement and success.
What we offer
Cresta offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team of AI and ML experts, contributing to a mission that is transforming the workforce. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in revolutionizing the contact center industry and making a meaningful impact on customer interactions.
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