Customer Success Engineer • Mid-Level

Who you are

You are a collaborative and curious individual who thrives in a remote-first environment. With a passion for customer success, you understand the importance of putting customers first and are motivated to help them achieve their data goals. You have experience in a technical role where you have acted as a trusted advisor, guiding customers through their journey with a product or service. Your ability to engage with both technical and management functions within an organization allows you to demonstrate the value of solutions effectively. You are ready to take on the challenge of driving customer success and ensuring that clients realize the full value of their investment.

What you'll do

As a Customer Success Engineer at Cribl, you will drive the entire customer success lifecycle from onboarding to expansion. You will become the trusted expert for customers as they build out data pipelines, ensuring they achieve their desired outcomes. Your role will involve coordinating and strategizing across various functions to enable customers to realize continuous value from Cribl solutions. You will engage in business discussions with company executives, demonstrating the value of Cribl in achieving their data goals. Your goal is to help customers succeed and expand their use of Cribl solutions, ultimately contributing to their overall satisfaction and success.

What we offer

At Cribl, you will be part of a rapidly growing company that values collaboration and a sense of humor. We empower our employees to do their best work, wherever they are, and foster a culture that encourages innovation and creativity. You will have the opportunity to work with some of the biggest names in the industry, helping them solve their most pressing data needs. Join us and unlock your opportunity to make a significant impact in the world of data solutions.