About Cribl
Empowering enterprises with data observability solutions
Key Highlights
- Raised $592.5 million in funding across Series D
- Surpassed $100 million in annual recurring revenue
- Headquartered in Yerba Buena, San Francisco, CA
- Offers a data observability pipeline for improved data management
Cribl is a leading data observability platform headquartered in Yerba Buena, San Francisco, CA. The company empowers enterprises to optimize their data management with its observability pipeline, which helps users reduce low-value data and improve routing. With over $100 million in annual recurring ...
🎁 Benefits
Cribl offers a comprehensive benefits package including medical, dental, and vision insurance, a retirement plan, and up to 4 weeks of paid medical le...
🌟 Culture
Cribl fosters a culture focused on simplifying big data analytics and enhancing data usability. The company emphasizes mental health support, offering...
Overview
Cribl is hiring a Customer Success Engineer to act as a trusted advisor for customers, helping them achieve their data goals with Cribl solutions. This role requires strong collaboration and technical skills to drive customer success.
Job Description
Who you are
You are a collaborative and curious individual who thrives in a remote-first environment. You have a passion for putting customers first and enjoy engaging with various technical and management functions within an organization. Your ability to communicate effectively with both technical and non-technical stakeholders makes you a trusted advisor for customers. You are motivated to help customers realize the value of their investment in Cribl solutions and are ready to drive the entire Customer Success lifecycle from onboarding to expansion.
You understand the importance of data in IT and Security and are eager to help customers build out data pipelines that transform their organizations. Your technical expertise allows you to demonstrate the value of Cribl in business discussions with company executives, ensuring that customers achieve their desired outcomes. You are comfortable coordinating and strategizing across several functions to enable customers to realize continuous value from Cribl's offerings.
What you'll do
As a Customer Success Engineer, you will act as a strategic advisor for customers, guiding them through the entire Customer Success lifecycle. You will engage with customers to understand their data goals and help them implement Cribl solutions effectively. Your role will involve establishing strong relationships with customers, ensuring they receive the support they need to succeed.
You will collaborate closely with internal teams to address customer needs and drive product adoption. By leveraging your technical knowledge, you will assist customers in building out their data pipelines and demonstrate how Cribl can solve their most pressing data challenges. Your goal will be to help customers achieve their desired outcomes and realize the full value of their investment in Cribl.
What we offer
Cribl offers a remote-first work environment that empowers employees to do their best work from anywhere. You will be part of a rapidly growing company that values collaboration and a positive work culture. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of our team members to grow and succeed together.
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