About Curri
Last-mile delivery for construction supplies made easy
Key Highlights
- Y Combinator-backed with $48.2M in funding
- Headquartered in Ventura, CA with 101-200 employees
- Innovative app for real-time delivery tracking
- Focus on reducing downtime for construction projects
Curri is a Y Combinator-backed logistics startup headquartered in Ventura, CA, that specializes in last-mile delivery for construction and industrial supplies. With $48.2 million in funding, Curri connects supply stores to customers through its innovative app, enabling construction companies to redu...
🎁 Benefits
Curri offers comprehensive health benefits including medical, dental, and vision coverage, along with a 401K plan and equity compensation grants to em...
🌟 Culture
Curri fosters a tech-driven culture focused on reliability and efficiency in the construction supply chain. The company's gig-model delivery system ai...
Overview
Curri is seeking a Customer Service Operations Representative to enhance delivery experiences. You'll work in a tech-driven environment, focusing on operational strategies and customer satisfaction. This role is ideal for individuals eager to learn and contribute to the company's growth.
Job Description
Who you are
You are a driven individual ready to take on the challenges of a Customer Service Operations Representative. You thrive in a fast-paced environment and are eager to learn and grow within the company. Your problem-solving skills are top-notch, and you approach challenges from a first-principles perspective. You understand the importance of customer satisfaction and are committed to making every delivery a success. You are a self-starter who takes initiative and is passionate about contributing to the operational strategies of the company. You are adaptable and can handle the dynamic nature of the role, ensuring that you meet the needs of customers effectively.
What you'll do
In this role, you will be part of the Customer Operations Team, where your primary goal will be to ensure that every delivery Curri fulfills is a home run. You will engage with customers to understand their needs and address any issues that arise during the delivery process. You will collaborate with various teams to streamline operations and enhance the overall customer experience. Your responsibilities will include monitoring delivery performance, identifying areas for improvement, and implementing solutions to optimize operations. You will also contribute to shaping the company's operational strategies by providing insights based on customer feedback and delivery outcomes. Your role will be crucial in maintaining high standards of service and ensuring customer satisfaction.
What we offer
Curri offers a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with a passionate team dedicated to delivering exceptional service. The company values innovation and encourages employees to share their ideas for improving operations. You will be part of a culture that prioritizes learning and development, providing you with the resources you need to succeed in your role. Curri is committed to fostering a collaborative atmosphere where every team member's contributions are valued.
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