Technical Writer • Mid-Level

Who you are

You are a skilled Technical Writer with a passion for instructional writing and a focus on clarity. You thrive at the intersection of complex technology and human understanding, and you have experience with data products and cloud services. Your ability to learn new technologies quickly allows you to adapt and create compelling content that helps data scientists, data engineers, and data analysts effectively use Databricks. You take an information architect's approach to organizing material, ensuring that documentation is not only informative but also user-friendly.

You possess strong writing and data skills, enabling you to communicate complex concepts in a clear and engaging manner. Your attention to detail and customer advocacy are paramount, as you understand the critical role documentation plays in customer success. You are a systems thinker who can see the bigger picture while also focusing on the nuances of technical content.

Desirable

Experience with cutting-edge AI tools is a plus, as you will experiment with these technologies to enhance your documentation processes. Familiarity with various documentation tools and platforms will help you streamline your workflow and improve the overall quality of the content you produce.

What you'll do

As a Technical Writer at Databricks, you will play a vital role in creating and maintaining technical documentation that bridges the gap between sophisticated systems and the people who use them. You will collaborate closely with Product, Engineering, and Field teams to gather information and insights necessary for producing high-quality content. Your work will involve writing user guides, API documentation, and instructional materials that empower users to leverage Databricks effectively.

You will dive deep into complex systems, breaking down intricate concepts into accessible information for users. Your ability to communicate effectively with technical and non-technical audiences will be essential as you advocate for the needs of customers and ensure their success with the platform. You will also be responsible for maintaining and updating existing documentation to reflect product changes and enhancements.

In this fast-paced environment, you will need to manage multiple projects simultaneously while maintaining a high standard of quality in your work. You will have the opportunity to experiment with new tools and methodologies to improve the documentation process, contributing to the overall success of the team and the company.

What we offer

At Databricks, you will be part of a mission-driven company that is dedicated to making data and AI accessible to everyone. You will work alongside talented professionals who are passionate about solving the world's toughest problems through innovative technology. The company fosters a collaborative culture where your contributions will have a direct impact on customer success and the overall growth of the organization.

We encourage you to apply even if your experience doesn't match every requirement. Your unique perspective and skills could be the perfect fit for our team. Join us in our mission to empower data teams and make a difference in the world.