Technical Writer • Senior

Who you are

You have a strong background in technical writing, particularly in the realm of data products — your ability to learn new technologies quickly sets you apart. You are passionate about instructional writing, focusing on clarity and user understanding. Your experience allows you to take an information architect's approach to organizing material effectively. You thrive in collaborative environments, working closely with engineers and product managers to ensure documentation meets customer needs. Attention to detail is one of your key strengths, and you advocate for the customer in all your writing endeavors. You understand the importance of creating content that not only informs but also empowers users to utilize complex data tools effectively.

What you'll do

In this role, you will collaborate closely with engineers and product managers to develop effective, customer-focused documentation that guides users on how to use Databricks. You will work with customer-facing technical staff, such as support engineers and solutions architects, to create best practices and onboarding materials. Your writing will help shape the user experience, ensuring that documentation is clear, concise, and accessible. You will also be responsible for maintaining and updating existing documentation to reflect product changes and improvements. Your role will involve gathering feedback from users to continuously enhance the quality of the content you produce. You will play a critical role in ensuring that customers can successfully navigate and utilize the Databricks platform, contributing to their overall success.

What we offer

At Databricks, you will be part of a team that is at the forefront of innovation in data and AI infrastructure. We offer a collaborative work environment where your contributions will have a direct impact on customer success. You will have the opportunity to work with some of the brightest minds in the industry, gaining insights and knowledge that will enhance your skills as a technical writer. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to empower data teams to solve the world’s toughest problems.