About DAZN
The ultimate destination for sports streaming
Key Highlights
- Over 15 million subscribers globally
- Live coverage of 8,000+ events annually
- Partnerships with UEFA and Matchroom Boxing
- $1 billion+ raised in funding
DAZN is a global sports subscription streaming platform headquartered in London, UK, offering live and on-demand coverage of over 8,000 events annually across various sports, including boxing, soccer, and MMA. With more than 15 million subscribers worldwide, DAZN partners with major leagues and orga...
🎁 Benefits
DAZN offers competitive salaries, stock options, generous PTO policies, and flexible remote work arrangements. Employees also enjoy access to wellness...
🌟 Culture
DAZN fosters a culture centered on sports passion and innovation, encouraging employees to embrace creativity and agility in delivering the best sport...
Overview
DAZN is hiring a Customer Service Analyst to enhance customer experience and support seamless user journeys. You'll work in a dynamic team environment in Hyderabad, India.
Job Description
Who you are
You are a detail-oriented individual with a passion for customer service and a desire to make a positive impact on user experiences. You thrive in a fast-paced environment and are eager to contribute to a team that values customer satisfaction. Your ability to communicate effectively and empathize with customers sets you apart. You understand the importance of delivering high-quality service and are committed to continuous improvement in customer interactions.
What you'll do
As a Customer Service Analyst at DAZN, you will play a crucial role in ensuring that our customers have the best possible experience with our services. You will analyze customer feedback and data to identify areas for improvement and work closely with the CX team to implement changes that enhance user journeys. Your insights will help shape the way we deliver our offerings, ensuring that millions of viewers enjoy seamless access to our sports broadcasting services. You will also assist in resolving customer inquiries and issues, providing timely and effective solutions to enhance customer satisfaction.
What we offer
At DAZN, you will have the opportunity to work in a collaborative environment where your contributions are valued. We offer a dynamic workplace that encourages innovation and personal growth. You will be part of a team that is dedicated to making a difference in the lives of our customers, and you will have the chance to develop your skills in customer service and operations. Join us and be part of a company that is transforming the way sports are consumed worldwide.
Interested in this role?
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