About Deliveroo
Bringing local restaurants to your doorstep
Key Highlights
- Operates in 11 markets globally, serving millions of consumers
- Over 100,000 restaurant partners and grocers
- $1.6 billion raised in Series G funding
- Delivers food in under 30 minutes through a hyperlocal marketplace
Deliveroo is a leading food delivery service headquartered in the City of London, UK, operating in 11 markets worldwide. With over 100,000 restaurant partners and grocers, Deliveroo has raised $1.6 billion in funding and employs over 1,000 people. The company connects consumers, restaurants, and rid...
🎁 Benefits
Employees enjoy work-from-home opportunities, access to Deliveroo Plus for free delivery on all orders, life assurance, discounts with partner compani...
🌟 Culture
Deliveroo's culture is rooted in innovation and responsiveness to market demands. The company leverages the gig economy to provide fast, reliable deli...
Overview
Deliveroo is hiring an Employé(e) Polyvalent(e) to manage operations at their St Ouen location. You'll be responsible for ensuring efficient dispatch of meals and maintaining communication with partner restaurants. This role is ideal for those looking to start their career in operations.
Job Description
Who you are
You are someone who thrives in a fast-paced environment and enjoys working with a diverse team. You have a passion for food and customer service, and you understand the importance of operational efficiency in a delivery setting. You are proactive and take the initiative to solve problems as they arise, ensuring a smooth experience for customers and partners alike.
Desirable
Experience in a customer-facing role or in operations is a plus, but not required. You are open to learning and adapting to new challenges, and you are committed to delivering excellent service.
What you'll do
In this role, you will manage the dispatch area, ensuring that meals are prepared and delivered promptly. You will liaise with partner restaurants to coordinate orders and address any issues that may arise during the delivery process. Your responsibilities will include responding to customer inquiries and complaints via phone, utilizing our internal escalation process to resolve issues effectively. You will take the necessary initiatives to guarantee a successful customer journey, contributing to the overall success of Deliveroo's operations.
What we offer
Deliveroo offers a dynamic work environment with opportunities for growth and development. You will be part of a team that values diversity and inclusion, and you will have the chance to make a real impact in a rapidly growing company. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of all candidates.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Deliveroo.
Similar Jobs You Might Like
Based on your interests and this role
Publishing Manager
Voodoo is hiring a Publishing Manager to build and manage a portfolio of high-potential studios in Eastern Europe. You'll guide studios on product strategy and lead launches as a product director. This role requires excellent communication skills and fluency in English and Russian.
Publishing Manager
Voodoo is hiring a Publishing Manager to build and manage relationships within the gaming ecosystem. You'll guide studios on product strategy and lead game launches. This role requires strong communication skills and a passion for gaming.
Head Of Marketing
Deliveroo is hiring a Head of Consumer Communications for France to lead PR, influencer marketing, and brand social strategies. You'll work closely with the Global Head of Consumer Comms to shape the communications strategy for the French market. This role requires strong expertise in social media platforms like Meta and TikTok.
Head Of Rider Services
Deliveroo is hiring a Head of Rider Services to manage the contractual relationship with rider partners in France. You'll oversee onboarding, compliance, service quality, and rider support. This role requires strong collaboration with various teams to ensure operational excellence.
Customer Operations
Lifen is seeking a Responsable Déploiement to lead the implementation of their AI-based healthcare solutions in hospitals across France. You'll work closely with healthcare professionals to enhance care quality and streamline operations. This role requires a passion for healthcare and technical knowledge in system administration and interoperability.