About Deliveroo
Bringing local restaurants to your doorstep
Key Highlights
- Operates in 11 markets globally, serving millions of consumers
- Over 100,000 restaurant partners and grocers
- $1.6 billion raised in Series G funding
- Delivers food in under 30 minutes through a hyperlocal marketplace
Deliveroo is a leading food delivery service headquartered in the City of London, UK, operating in 11 markets worldwide. With over 100,000 restaurant partners and grocers, Deliveroo has raised $1.6 billion in funding and employs over 1,000 people. The company connects consumers, restaurants, and rid...
π Benefits
Employees enjoy work-from-home opportunities, access to Deliveroo Plus for free delivery on all orders, life assurance, discounts with partner compani...
π Culture
Deliveroo's culture is rooted in innovation and responsiveness to market demands. The company leverages the gig economy to provide fast, reliable deli...
Overview
Deliveroo is hiring an Operations Associate to support daily in-store operations across their grocery and retail partner network in Dubai. This hands-on role focuses on ensuring operational excellence and maintaining high service standards.
Job Description
Who you are
You are detail-oriented and proactive, with a strong desire to work in fast-paced retail or dark-store environments. You thrive in hands-on roles and are comfortable collaborating with various teams to ensure operational excellence. Your ability to maintain high service standards is crucial in supporting the daily operations of Deliveroo's grocery and retail partner network.
You understand the importance of improving picker performance and are dedicated to ensuring that customers receive their orders on time, every time. Your experience in similar environments will help you adapt quickly and contribute positively to the team dynamics. You are excited about the opportunity to work with leading grocery partners across the UAE and be part of a rapidly growing startup.
What you'll do
As an Operations Associate, you will play a key role in supporting daily in-store operations across Deliverooβs grocery and retail partner network. You will work closely with pickers and site teams to ensure flawless execution on the ground. Your responsibilities will include monitoring operations, identifying areas for improvement, and implementing best practices to enhance service delivery. You will collaborate with the central operations function to maintain high service standards and improve overall efficiency.
You will be involved in training and guiding pickers to ensure they meet performance expectations. Your hands-on approach will help you identify challenges and develop solutions that enhance the customer experience. You will also participate in regular team meetings to discuss operational performance and share insights on how to improve processes. Your role will be crucial in helping Deliveroo achieve its mission of changing the way people shop and eat.
What we offer
Deliveroo offers a dynamic work environment where you can grow your skills and contribute to innovative projects. You will be part of a diverse team that values collaboration and creativity. The company is committed to investing in its employees and providing opportunities for professional development. You will have the chance to work with cutting-edge technology and be part of a mission-driven organization that is reshaping the grocery delivery landscape.
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