About Dialpad
Transforming business communications with AI technology
Key Highlights
- Headquartered in San Ramon, CA with 1,000+ employees
- $450 million raised in funding for R&D
- Serves clients like Asana, Stripe, TED, and Uber
- Integrates with Slack, Google Workspace, and Salesforce CRM
Dialpad is an AI-powered cloud communications platform headquartered in San Ramon, CA, that transforms how businesses communicate. With over 1,000 employees and $450 million in funding, Dialpad serves notable clients like Asana, Stripe, TED, and Uber. The platform offers seamless integration with to...
π Benefits
Dialpad provides company stock options, a continued education stipend, and stipends for cell phone, home internet, and gym memberships. Employees enjo...
π Culture
Dialpad fosters a culture focused on innovation and AI-driven solutions, encouraging a remote-friendly environment that supports collaboration across ...
Overview
Dialpad is hiring a Technical Account Manager to support their largest users through strategic consultations and technical operations optimization. This role requires strong relationship-building skills and a proactive approach to customer success.
Job Description
Who you are
You are a Technical Account Manager with a strong ability to build trusted relationships with clients. You thrive in a collaborative environment and are driven by the success of your customers. Your ambition and curiosity push you to go beyond expectations, ensuring that you deliver exceptional value to your clients. You possess a persistent and empathetic nature, which helps you understand and address the unique challenges faced by each customer. You are not just focused on meeting requirements; you are dedicated to exceeding them and contributing to the overall success of your team and company.
What you'll do
In your role as a Technical Account Manager at Dialpad, you will work cross-functionally to support the company's largest and most complex users. You will provide customized, strategic consultations that help businesses optimize their technical operations and deliver more value to their customers. Your proactive approach will involve identifying opportunities for growth and improvement, ensuring that clients are leveraging Dialpad's platform to its fullest potential. You will collaborate closely with various teams within Dialpad to ensure that customer needs are met and that they receive the highest level of service possible. Your role will be pivotal in driving customer success and satisfaction, ultimately contributing to Dialpad's mission of transforming customer communications.
What we offer
At Dialpad, you will be part of a dynamic team that values collaboration and continuous evolution. We offer a supportive environment where you can grow your skills and contribute to meaningful projects. Our commitment to innovation means that you will have the opportunity to work with cutting-edge technology and be part of a company that is shaping the future of customer communications. We believe in the importance of every conversation and strive to elevate each interaction through our AI-powered platform. Join us in making a significant impact on how businesses communicate with their customers.
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