Account Executive • Senior

Who you are

You have a proven track record in sales, particularly in managing enterprise accounts — your experience has equipped you with the skills to drive revenue growth and enhance customer relationships. You possess a deep understanding of customer needs and are adept at identifying opportunities for account upgrades and expansions.

Your communication skills are exceptional — you can articulate complex ideas clearly and effectively, ensuring that clients understand the value of the solutions you provide. You thrive in collaborative environments and enjoy working closely with cross-functional teams to achieve shared goals.

You are ambitious and driven — you set high standards for yourself and are motivated to exceed them. Your curiosity leads you to continuously seek out new knowledge and skills that can benefit your clients and your team.

You are empathetic and understand the importance of building strong relationships with clients — you listen actively to their needs and concerns, ensuring that they feel valued and supported throughout their journey with Dialpad.

Desirable

Experience in the technology sector, particularly in AI-powered solutions, is a plus — you understand the nuances of selling innovative products and can effectively communicate their benefits to clients. Familiarity with CRM tools and sales methodologies will enhance your ability to succeed in this role.

What you'll do

As a Senior Client Account Executive at Dialpad, you will be responsible for driving year-over-year revenue growth by helping existing clients execute upgrades to their accounts. You will receive leads from the Client Sales team and create tailored quotes that meet the specific needs of each client. Your role will involve regular communication with customers to facilitate the addition of licenses and ensure they are maximizing the value of their Dialpad experience.

You will collaborate closely with various teams, including sales, marketing, and customer success, to ensure a seamless experience for clients. Your insights and feedback will be invaluable in refining our offerings and enhancing customer satisfaction. You will also play a key role in identifying upsell opportunities and developing strategies to engage clients effectively.

In this position, you will leverage your sales expertise to build strong relationships with clients, understanding their business challenges and how Dialpad can help address them. You will be expected to meet and exceed sales targets while maintaining a high level of customer satisfaction.

What we offer

Dialpad provides a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team dedicated to transforming customer communications through AI-powered solutions. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making every conversation matter and helping businesses thrive through enhanced communication.