About DigiCert
Securing the web with trusted SSL certificates
Key Highlights
- Over 1 million domains secured for major clients
- Headquartered in Lehi, Utah
- Raised over $200 million in funding
- Employs between 251 and 1,000 people
DigiCert, headquartered in Lehi, Utah, is a leading provider of SSL certificates and PKI solutions, securing over 1 million domains for customers like Microsoft, Facebook, and LinkedIn. With a focus on strong encryption and high authentication standards, DigiCert has raised over $200 million in fund...
🎁 Benefits
DigiCert offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
🌟 Culture
DigiCert fosters a culture of security excellence and innovation, emphasizing a customer-first approach and a commitment to continuous improvement in ...
Overview
DigiCert is hiring a Commercial Sales Representative to drive renewal strategies and build relationships with key decision-makers. You'll focus on customer success and mitigating churn in Cape Town.
Job Description
Who you are
You have a strong background in sales, with experience in developing and executing retention strategies as part of a customer success plan. Your ability to build and maintain relationships with key decision-makers is essential for influencing adoption and ensuring customer success. You are action-oriented and thrive in environments where you can guide customers to the support channels available, ensuring they receive the full value of the services provided by DigiCert.
You possess a curious nature and a desire to learn, coupled with a competitive spirit that drives you to achieve business outcomes. Your analytical skills enable you to interpret usage information effectively, focusing on 'at risk' customers to mitigate churn and identify opportunities for value optimization. You are proactive in your approach, always looking for ways to enhance customer engagement and satisfaction.
What you'll do
As a Commercial Sales Representative, you will be responsible for driving the renewal strategy for your accounts. This involves developing and executing retention strategies that align with the customer success plan. You will proactively build relationships with customers, ensuring that you understand their needs and can influence their adoption of DigiCert's services. Your role will also include guiding customers to the appropriate support channels, helping them navigate the resources available to them.
You will define business outcomes and orchestrate success plans that include customer priorities, milestones, risks, and metrics. By interpreting usage information, you will focus on identifying customers who may be at risk of churning and take action to mitigate those risks. Your insights will be crucial in delivering business outcomes and ensuring that customers derive maximum value from their engagement with DigiCert.
What we offer
DigiCert provides a competitive compensation structure, including uncapped commission opportunities. You will have access to various benefits such as a provident fund, medical aid, and life insurance. The company also offers an education support program, gym reimbursement, and an employee assistance program to support your well-being and professional development. Join us at DigiCert, where you can make a significant impact in the field of digital trust and security.
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