Commercial Sales Representative • Mid-Level

Who you are

You have a strong background in sales, with a proven ability to develop and execute retention strategies that align with customer success plans. Your professional working proficiency in Spanish allows you to effectively communicate and build relationships with Spanish-speaking clients. You are action-oriented and thrive in environments where you can influence adoption and drive business outcomes. Your curious nature and desire to learn help you stay ahead in a competitive landscape, while your organizational skills enable you to execute a comprehensive sales plan.

You understand the importance of guiding customers through available support channels, ensuring they receive the full value of the services provided by DigiCert. You are adept at interpreting usage information to identify at-risk customers and take proactive measures to mitigate churn. Your ability to build and maintain relationships with key decision-makers is crucial in influencing customer success and adoption of DigiCert's offerings.

What you'll do

As a Commercial Sales Representative, you will be responsible for driving renewal strategies and developing retention plans tailored to customer needs. You will proactively build relationships with key decision-makers, ensuring they are informed about the value DigiCert provides. Your role will involve guiding customers to the appropriate support channels and helping them navigate their journey with DigiCert. You will define business outcomes and orchestrate success plans that include customer priorities, milestones, risks, and metrics.

You will interpret usage information to identify customers at risk of churn and take action to mitigate these risks. Your insights will be instrumental in shaping customer success initiatives and ensuring that clients are satisfied with their experience. You will collaborate closely with the GTM team to align strategies and share insights that drive business outcomes. Your competitive spirit and action-oriented mentality will help you excel in this role, as you work to achieve uncapped commission and contribute to DigiCert's mission of providing intelligent trust solutions.

What we offer

DigiCert offers a competitive compensation package that includes uncapped commission, a provident fund, medical aid, and gap cover. You will have access to an employee assistance program, education support, and gym reimbursement. Additionally, life insurance and disability insurance are part of the benefits package, ensuring that you are supported both personally and professionally as you contribute to our mission of securing digital interactions.