Account Manager • Mid-Level

Who you are

You have 3-5 years of experience as an Account Manager, ideally within the gaming or advertising sectors. You possess a strong understanding of client relationship management and are skilled at driving client success through effective communication and strategic insights. You are passionate about the gaming industry and understand the unique needs of Japanese gaming clients, enabling you to build strong relationships and identify upsell opportunities based on campaign performance.

You are adept at providing both quantitative and qualitative reports that drive continuous improvement and innovation for key accounts. Your experience allows you to work cross-functionally with product, marketing, operations, and data science teams to ensure client success and achieve defined KPIs. You thrive in a collaborative environment and are comfortable adapting solutions to meet varying client needs in the Japanese market.

What you'll do

In this role, you will drive client success and take ownership of advertising campaign performance for Japanese gaming clients. You will manage day-to-day communications and relationships, ensuring that clients are satisfied and their marketing goals are met. You will provide detailed reports that highlight campaign performance and suggest areas for optimization and improvement.

You will collaborate closely with various teams, including product, marketing, operations, and data science, to ensure that client needs are met and that campaigns are executed effectively. Your ability to build strong relationships with clients will be crucial as you work to understand their businesses and identify upsell opportunities based on campaign performance. You will execute strategies that support organizational goals while adapting Discord solutions to the unique needs of the Japanese market.

What we offer

At Discord, you will be part of a dynamic team that is focused on enhancing the gaming experience for millions of users. We offer a collaborative work environment where your contributions will directly impact the success of our clients and the growth of our platform. You will have the opportunity to work with a diverse group of professionals who are passionate about gaming and technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.