Chief Of Staff • Senior

Doctolib Germany is at a critical inflection point, transitioning from a strong operation to a true scale-up. With ambitious targets, the business is orchestrating a complex multi-channel growth engine across partnerships, local sales, marketing, PLG, deployment, and customer expansion.

We are looking for a Chief of Staff to be the strategic partner to the Managing Director (MD), Nikolay Kolev. This role goes beyond traditional coordination: you will drive execution, ensure cross-functional alignment, and take hands-on ownership of transformation initiatives. You will enable the MD to focus on vision and stakeholder management while you orchestrate the growth engine and lead critical programs that will position Doctolib for IPO readiness in the next 2-3 years.

This is a unique opportunity to shape the trajectory of a high-growth business in one of Europe's most important healthcare markets.

What You’ll Do

• Orchestrate the growth engine: Drive execution across 10+ building blocks (partnerships, local sales, marketing, PLG, deployment, customer expansion,...) ensuring these complex, interconnected initiatives move forward in sync and deliver measurable results
• Own and co-lead critical transformations projects: From full OS launch to partner reselling, PLG strategy to sales scaling, own critical projects and push them towards closure
• Monitor and unblock performance: Track key growth metrics (SQLs, CVRs, NMR, ARPU) not just to report, but to spot patterns, identify bottlenecks, and drive the cross-functional problem-solving that keeps momentum strong
• Amplify the MD's impact: Represent Nikolay in meetings in order to create leverage and speed of execution, frame strategic decisions with options analysis, financial implications, and stakeholder perspectives
• Prepare for high-stakes moments: Craft briefing materials and decision frameworks for ExCo sessions, board updates, partnership negotiations, and investor touchpoints that drive clarity and outcomes
• Be Germany's voice in the Group: Build strong relationships across Product, Tech, Finance, and People teams, ensuring German priorities are understood, resourced, and supported within Doctolib's broader ecosystem
• Elevate the leadership team: Coach German leaders to strengthen performance and collaboration, ensuring the team is ready to scale and thrive in a high-growth, pre-IPO environment
• Lead a team of 2 EAs to manage Nikolay's agenda and calendar, ensuring his time is focused on the highest-leverage activities—ExCo engagement, transformational partnerships, talent development, and critical decisions.

Who you are

• Experience: 10+ years in growth-oriented, P&L-driven roles or strategic advisory with proven business impact
• Strategic acumen: Strong business intuition to synthesize complex topics, frame strategic decisions, and build financial models
• Scale-up expertise: Track record leading cross-functional initiatives in high-growth environments, ideally with pre-IPO experience
• Change management: Proven ability to orchestrate multiple concurrent work streams with competing priorities in ambiguous, high-pressure settings
• Influence: Exceptional stakeholder management skills across senior executives, board members, and external partners
• Operational excellence: Strong ability to establish governance, tracking mechanisms, and accountability frameworks; experience with growth metrics and funnel optimization
• Communication and leadership: Outstanding written and verbal skills in German and English (French is a plus); ability to craft compelling narratives and coach leaders
• Integrity: Absolute discretion with confidential business information and sensitive decisions

What we offer

• A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib
• 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days)
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Company health insurance with great supplementary benefits through our partner Allianz
• Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period)
• The Doctolib Parent Care program, which includes one month additional parental leave and much more
• Free mental health and coaching services through our partner Moka.care
• Subsidized sports membership through our partner Urban Sports Club
• A flexible workplace policy offering both hybrid and office-based mode
• Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support

The interview process

• Interview with Talent
• Interview with current CoS
• Hiring Manager Interview 
• Business case
• Peer Interview
• Reference checks

Job details

• Permanent position
• Full Time
• Workplace: Berlin mandatory with 2 days Home Office
• Start date: asap

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here: Germany l France l Italy l Netherlands. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.