Account Manager • Mid-Level

Who you are

You have experience in account management and a strong understanding of partner relationships — you know how to foster collaboration and drive mutual success. Your fluency in German allows you to communicate effectively with partners in the region, ensuring their needs are met and expectations exceeded. You thrive in a dynamic environment and are passionate about cybersecurity, understanding the importance of security awareness in today's digital landscape. You are a proactive problem solver, always looking for ways to improve processes and enhance partner satisfaction. You value transparency and ownership, aligning with KnowBe4's core values. You are comfortable working both independently and as part of a team, contributing to a positive workplace culture.

What you'll do

As a Channel Account Manager at KnowBe4, you will be responsible for managing a diverse portfolio of partners, ensuring they have the resources and support needed to succeed. You will work closely with partners to drive deal registrations and identify new customer opportunities, acting as their primary point of contact. Your role will involve developing strategic plans to enhance partner engagement and satisfaction, leveraging your understanding of the cybersecurity landscape to provide tailored solutions. You will collaborate with internal teams to ensure partners receive timely updates and support, facilitating a seamless experience. Regularly assessing partner performance and providing feedback will be crucial to your success, as you aim to strengthen relationships and drive growth. You will also participate in training sessions and workshops to keep partners informed about KnowBe4's offerings and best practices in security awareness training.

What we offer

At KnowBe4, you will be part of a vibrant team that values continuous professional development and a fun workplace culture. We offer competitive compensation and benefits, including opportunities for career advancement. Our Berlin office provides a welcoming environment where you can thrive and contribute to our mission of transforming organizations' security cultures. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.