Business Development • Mid-Level

Who you are

You have a proven track record in business development, particularly within the public sector, and understand the nuances of delivering value through professional services. Your experience allows you to effectively position services that meet customer needs, ensuring satisfaction and long-term partnerships. You are skilled in crafting customized value propositions and proposals that resonate with clients, demonstrating your ability to act as a trusted advisor. You thrive in collaborative environments, working closely with sales, account, and delivery teams to drive successful outcomes for customers. Your strategic mindset enables you to develop and execute a services territory strategy that aligns with business goals and customer expectations.

Desirable

Experience in the technology sector, particularly with AI and search solutions, is a plus. Familiarity with Elastic's products and services will enhance your ability to engage with customers effectively. You are comfortable navigating complex organizational structures and can influence stakeholders at various levels. A background in customer success or account management will further strengthen your candidacy, as you understand the importance of maintaining strong relationships and ensuring customer satisfaction.

What you'll do

As a Regional Services Partner, you will be responsible for accelerating customer time to value through Elastic's professional services. You will partner with sales and account teams to identify opportunities for service offerings that align with customer needs. Your role will involve crafting proposals and statements of work that clearly articulate the value of Elastic's services. You will ensure that customers are satisfied with their investment in Elastic Services, acting as a liaison between them and the Customer Success Group leadership. You will also collaborate with the Regional Services Director to oversee a portfolio of customers, providing guidance and support to ensure successful service delivery. Your efforts will contribute to building long-term relationships with clients, positioning Elastic as a trusted partner in their journey towards leveraging AI and search solutions.

What we offer

Elastic offers a dynamic work environment where you can make a significant impact on customer success. You will have the opportunity to work with cutting-edge technology and collaborate with talented professionals who are passionate about delivering value to clients. We provide a supportive culture that encourages growth and development, allowing you to enhance your skills and advance your career. Elastic values diversity and inclusion, fostering an environment where everyone can thrive. Join us in our mission to empower organizations to harness the power of their data through innovative solutions.