About Emplifi
Transforming customer engagement with AI-driven insights
Key Highlights
- 7,000+ clients including Delta Air Lines & Ford Motor Company
- $34 million raised in Series B funding
- Headquartered in Easton, Columbus, OH
- Offers cloud products for social media management
Emplifi is an AI-powered customer engagement platform headquartered in Easton, Columbus, OH, that helps brands enhance their customer experience across social media. With over 7,000 clients including Delta Air Lines and Ford Motor Company, Emplifi offers a suite of cloud products designed to optimiz...
🎁 Benefits
Emplifi offers competitive salaries, equity options, flexible remote work policies, and generous PTO to promote work-life balance. Employees also bene...
🌟 Culture
Emplifi fosters a culture of innovation and adaptability, focusing on data-driven insights to enhance customer experiences. The company values collabo...
Overview
Emplifi is hiring an Account Executive to drive new business and nurture client relationships in North America. You'll focus on cross-selling and upselling within a defined territory. This role requires strong sales skills and a passion for customer engagement.
Job Description
Who you are
You have a proven track record in sales, ideally with experience in the technology or customer engagement sectors. You understand the importance of building strong relationships with clients and have a knack for identifying opportunities for growth. Your communication skills are top-notch, allowing you to effectively convey the value of Emplifi's platform to potential clients. You thrive in a collaborative environment and are eager to work with a diverse team spread across the globe.
You are results-driven and motivated by achieving targets. You have experience managing a sales pipeline and are comfortable using CRM tools to track your progress. Your ability to analyze market trends and customer needs helps you tailor your approach to meet the demands of your territory. You are adaptable and can pivot your strategy based on feedback and changing market conditions.
What you'll do
As an Account Executive at Emplifi, you will be responsible for driving new business within your assigned territory. This involves identifying potential clients, conducting outreach, and presenting Emplifi's solutions to meet their needs. You will nurture existing client relationships, ensuring they are satisfied with our services and exploring opportunities for cross-selling and upselling. You will collaborate closely with the sales team and other departments to ensure a seamless customer experience.
You will set and manage your individual quota target, tracking your progress and adjusting your strategies as necessary to achieve your goals. You will participate in regular sales meetings and contribute to team discussions on best practices and market insights. Your role will also involve staying informed about industry trends and competitor offerings to effectively position Emplifi in the market.
What we offer
Emplifi provides a supportive and inclusive work environment where you can thrive as a sales professional. You will have access to ongoing training and development opportunities to enhance your skills and advance your career. Our team is dedicated to empowering you to achieve your goals and make a significant impact in the customer engagement space. We value diversity and encourage applicants from all backgrounds to apply.
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