Account Manager • Senior

Who you are

You have a strong background in federal government mission areas, particularly with the USDA, and a passion for applying geospatial technology to solve complex challenges. Your customer-oriented approach makes you a collaborative team player who thrives on building relationships and understanding client needs. You possess excellent communication skills, allowing you to articulate strategies effectively and engage with key stakeholders. Your experience in solution selling equips you to identify business drivers and challenges faced by organizations, enabling you to propose tailored solutions that enhance their operations.

You are proactive in maintaining a healthy pipeline of business growth opportunities, leveraging social media and professional networks to expand your reach. Your ability to participate in trade shows, workshops, and seminars demonstrates your commitment to staying informed about industry trends and best practices. You understand the budgeting and acquisition processes of federal customers, which allows you to navigate their requirements effectively. Your analytical mindset helps you assess customer needs and develop strategies that align with their goals.

Desirable

Experience with geospatial technology and its applications in federal government settings is a plus. Familiarity with the USDA's mission and objectives will enhance your ability to connect with clients and provide relevant insights. A background in business development or account management within the technology sector will also be beneficial.

What you'll do

In this role, you will be an integral part of Esri’s USDA account team, focusing on building and nurturing relationships with federal government customers. You will work closely with your team to identify opportunities for growth and expansion of Esri technology within these organizations. Your responsibilities will include developing and implementing location strategies that address the unique challenges faced by federal agencies. You will maintain a robust pipeline of business opportunities, ensuring that you are consistently engaging with both new and existing customers.

You will leverage your industry knowledge to demonstrate the relevance of GIS applications to your clients, helping them understand how these technologies can improve their operations. Your role will involve identifying key stakeholders within organizations and understanding their business drivers, which will enable you to tailor your approach effectively. You will utilize your solution selling skills to uncover customer needs and propose innovative solutions that align with their objectives.

As part of your responsibilities, you will participate in trade shows and seminars, presenting Esri’s offerings and engaging with potential clients. Your ability to articulate the value of geospatial technology will be crucial in driving user adoption and satisfaction. You will also collaborate with internal teams to ensure that customer feedback is integrated into product development and service delivery, fostering a culture of continuous improvement.

What we offer

Esri provides a supportive culture that encourages creativity and collaboration. You will have the opportunity to work with a talented team dedicated to helping federal customers succeed in their missions. We offer competitive compensation and benefits, along with opportunities for professional growth and development. At Esri, you will be part of a company that values innovation and is committed to making a positive impact through technology.