Account Manager • Mid-Level

Who you are

You have a strong background in account management, ideally with experience in the utilities, telecom, or rail sectors. Your customer-oriented approach allows you to build lasting relationships and understand the unique challenges organizations face in these industries. You thrive in collaborative environments and enjoy working with teams to develop and implement effective strategies that drive growth and adoption of technology.

You possess a solid understanding of geospatial technology and its applications, which enables you to effectively communicate its value to customers. Your ability to identify key stakeholders and business drivers helps you tailor solutions that meet the specific needs of each organization. You are skilled in solution selling, allowing you to uncover customer challenges and propose actionable strategies.

Your experience includes maintaining a healthy pipeline of business growth opportunities, leveraging various channels to connect with potential clients. You are comfortable presenting at trade shows, workshops, and seminars, showcasing your expertise and the benefits of Esri's technology. You are proactive in building your professional network through social media and other avenues, ensuring you stay connected with industry trends and developments.

You are committed to continuous learning and growth, always seeking to enhance your knowledge of the industry and the solutions you offer. You understand the importance of customer success and are dedicated to helping organizations achieve their goals through effective use of geospatial technology.

Desirable

Experience in the utilities, telecom, or rail sectors is a plus, as is familiarity with GIS applications and technologies. A background in sales or business development can also enhance your ability to drive customer engagement and growth.

What you'll do

In this role, you will be an integral part of Esri's Infrastructure account team, focusing on building and maintaining relationships with electric, gas, telecom, and rail customers. You will work closely with these organizations to optimize their use of Esri technology, helping them identify new areas for growth and expansion. Your responsibilities will include prospecting for new business opportunities, developing location strategies, and implementing solutions that address customer challenges.

You will actively participate in trade shows, workshops, and seminars, presenting Esri's offerings and demonstrating their relevance to potential clients. Your ability to articulate the value of geospatial technology will be crucial in driving customer engagement and adoption. You will also collaborate with internal teams to ensure that customer needs are met and that solutions are tailored to their specific requirements.

Your role will involve understanding customer budgeting and acquisition processes, allowing you to navigate these effectively and support clients in their decision-making. You will leverage your industry knowledge to identify key stakeholders and business drivers, ensuring that you are well-positioned to address their needs.

What we offer

Esri provides a supportive culture that encourages creativity and collaboration. You will have the opportunity to work with a talented team dedicated to customer success and innovation. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the organization. Join us at Esri, where you can make a meaningful impact in the world of geospatial technology.