Account Manager • Mid-Level

Who you are

You have a strong background in account management, particularly within the utilities, telecom, or rail sectors. Your experience has equipped you with the skills to build and maintain relationships with key stakeholders, ensuring customer satisfaction and success. You are customer-oriented and thrive in collaborative environments, always looking for ways to improve organizational challenges through innovative solutions. Your understanding of geospatial technology allows you to effectively communicate its value to clients, helping them to adopt and expand their use of Esri products.

You possess excellent communication skills, enabling you to articulate complex concepts clearly and effectively to diverse audiences. Your ability to leverage social media and professional networks helps you to prospect and develop new business opportunities. You are proactive in identifying customer needs and business drivers, using solution selling techniques to address their challenges. You are committed to continuous learning and growth, always seeking to enhance your industry knowledge and expertise.

What you'll do

As an Account Manager at Esri, you will be responsible for building and nurturing relationships with new and existing customers in the utilities, telecom, and rail sectors. You will prospect and develop location strategies that align with customer goals, maintaining a healthy pipeline of business growth opportunities. Your role will involve understanding customer budgeting and acquisition processes, ensuring that you can effectively support their needs and objectives.

You will participate in trade shows, workshops, and seminars to promote Esri technology and engage with potential clients. By demonstrating your industry knowledge and its relevance to GIS applications, you will identify key stakeholders and business drivers within organizations. Your solution selling skills will be crucial in understanding customer challenges and providing tailored strategies that enhance their operations. You will work closely with the Infrastructure account team to deliver expertise that aligns with the mission and vision of your clients, ensuring their success with Esri technology.

What we offer

Esri provides a supportive culture that encourages creativity and collaboration. You will have the opportunity to work with a team that is dedicated to helping customers succeed. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in making a significant impact in the infrastructure sector through innovative geospatial solutions.