Account Manager • Lead

Who you are

You have a strong background in account management, particularly within the electric and gas utilities sector, and you understand the unique challenges these organizations face. Your experience has equipped you with the ability to build and maintain relationships with key stakeholders, ensuring that you can effectively advocate for your customers' needs. You are a collaborative team player who thrives in a customer-oriented environment, always looking for ways to improve service delivery and customer satisfaction.

You possess advanced industry knowledge relevant to the application of geospatial technology, which allows you to articulate the value of Esri's solutions to potential and existing clients. Your understanding of complex customer budgeting and acquisition processes enables you to navigate organizational structures and gain access to executive decision-makers. You are adept at identifying business drivers and aligning them with Esri's offerings to create new opportunities for growth.

You are committed to continuous learning and growth, always seeking to enhance your skills and knowledge in the field. You enjoy participating in industry events, such as trade shows and workshops, where you can share your expertise and learn from others in the field. Your ability to communicate effectively and present complex information in an accessible manner is one of your key strengths.

Desirable

Experience with geospatial technology or GIS applications is a plus, as it will enhance your ability to connect with customers and understand their needs. Familiarity with the electric and gas utilities industry will also be beneficial in this role, allowing you to engage more deeply with clients and provide tailored solutions.

What you'll do

In this role, you will be responsible for building and nurturing relationships with large, complex organizations in the electric and gas utilities sector. You will prospect and develop location strategies that align with the needs of these organizations, creating new opportunities for Esri's technology adoption. Your role will involve deepening relationships with existing clients, ensuring they are maximizing the value of Esri's solutions.

You will participate in and present at various trade shows, workshops, and seminars, showcasing Esri's technology and its relevance to the industry. Your advanced industry knowledge will be crucial in understanding customer needs and demonstrating how Esri's solutions can address their challenges.

You will work closely with internal teams to identify new areas of growth and collaborate on strategies that enhance customer success. Your ability to understand complex customer budgeting and acquisition processes will be essential in navigating organizational dynamics and gaining access to key decision-makers.

What we offer

Esri provides a supportive culture that encourages creativity and collaboration. You will have the opportunity to work with a talented team dedicated to helping customers succeed. The role is remote eligible, allowing you to work from anywhere in the United States while being part of a dynamic and innovative organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.