Customer Support • Entry-Level

Who you are

You are a customer-focused individual who thrives in a fast-paced environment and enjoys serving others. As an Ambassador at Everlane, you take pride in your work and are committed to delivering a best-in-class store experience. You understand the importance of fostering emotional and social connections within the store and community, recognizing the value that different perspectives bring. You are motivated and enthusiastic, showing up with a positive attitude that influences others positively. You have a strong curiosity that drives you to gain a deep understanding of customer needs, allowing you to deliver customer-centric solutions that exceed expectations.

You are a team player who takes accountability for your performance and is eager to take on opportunities and challenges with a sense of urgency and high energy. You love styling customers and are focused on exceeding individual goals, inspiring others through connection and education. You are passionate about Everlane's mission and values, and you are excited to bring the brand to life for customers.

What you'll do

As a Part-Time Ambassador, you will be the face of Everlane, responsible for creating a welcoming and engaging environment for customers. You will interact with customers, providing them with information about products and helping them find the right items that suit their needs. Your role will involve styling customers and ensuring they have a positive experience in the store. You will work closely with your team to foster a collaborative atmosphere, supporting each other in achieving individual and team goals.

You will also take on various responsibilities within the store, contributing to the overall success of the team. This may include assisting with inventory management, maintaining store presentation, and participating in team meetings to discuss strategies for improving customer engagement. Your ability to connect with customers and understand their needs will be key to your success in this role.

What we offer

Everlane is committed to creating a positive work environment where you can thrive. As a Part-Time Ambassador, you will have the opportunity to work with a team of motivated individuals who share your passion for customer service and sustainability. You will gain valuable experience in retail and customer engagement, which can serve as a stepping stone for future career opportunities within the company. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.