About Fieldwire
Streamlining construction management for every project
Key Highlights
- Headquartered in SoMa, San Francisco, CA
- Over 1 million projects powered worldwide
- $41.2 million raised in Series A funding
- Cash flow positive since 2018
Fieldwire is a leading field management solution for construction teams, headquartered in SoMa, San Francisco, CA. With over 1 million projects powered globally, including commercial and residential builds, Fieldwire has raised $41.2 million in funding to enhance its cloud-based platform. The compan...
🎁 Benefits
Fieldwire offers flexible work-from-home opportunities, comprehensive health insurance, and monthly commuter benefits. Employees enjoy catered lunches...
🌟 Culture
Fieldwire fosters a culture focused on transforming the construction industry through technology adoption. The company emphasizes collaboration among ...
Customer Success Manager • Mid-Level
Overview
Fieldwire is seeking a Construction Success Manager to support clients in deploying and utilizing their platform effectively. You'll leverage your construction expertise to enhance customer satisfaction and drive account growth. This role requires strong communication and relationship-building skills.
Job Description
Who you are
You are a construction professional with experience in using software to manage and plan construction projects. You are proactive and detail-oriented, with a friendly demeanor that helps you build strong relationships with clients. Your passion for improving the construction industry drives you to become a trusted advisor to your customers, ensuring they get the most value from the Fieldwire platform.
You have a deep understanding of client construction needs and can seamlessly integrate technology into their workflows. Your ability to communicate effectively and manage expectations makes you an ideal candidate for this role. You are committed to continuous learning and growth, both for yourself and your clients.
What you'll do
As a Construction Success Manager at Fieldwire, you will utilize your construction expertise to consult with clients on best practices for deploying and using the Fieldwire platform. You will manage a portfolio of customers, helping them improve their usage of the software and streamline their processes. Your role will involve training clients, advising them on workflow optimizations, and ensuring their satisfaction with the platform.
You will become a product expert, understanding the ins and outs of Fieldwire to provide tailored support to your clients. By building and maintaining long-lasting relationships, you will help drive account expansion and ensure that clients achieve their business objectives. Your proactive approach will help remove roadblocks and facilitate smooth interactions, ultimately leading to successful outcomes for both Fieldwire and its customers.
What we offer
Fieldwire offers a dynamic work environment where you can thrive as a Construction Success Manager. You will have the opportunity to work in a hybrid setting, balancing field and office work. The company is committed to transforming the construction industry, and you will play a key role in that mission. Join a team that values innovation and collaboration, and help shape the future of construction management.
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